The Virtual Assistant (otherwise known as Kylie) woke from her slumber and rose to eat breakfast with her young family. Afterwards code monkey assisted her in preparing each of the trainee code monkeys/Virtual Assistants for child care and school. She just knew that today would be a fantastic day. The sun was shining brightly, she loved her family and she loved her work.
As she travelled to her brand new office outside of her home, she quickly summarised what had to be done that day in her head. She’d need to check in with each of her Associates as well as complete client projects due that day.
After 5 minutes she arrived, collected her belongings from the boot and walked the last few metres to her door. “Hmm, that’s strange” she thought to herself. “Beckie is normally here by now, I bet she’s left me a text message on my phone.” And so she had. Beckie was unwell today and so the Virtual Assistant rearranged the schedule slightly and reallocated some of the client tasks scheduled for that day.
The Virtual Assistant unpacked her fourth baby (her MacBook Pro), turned it on and went to make herself a coffee with her cappachino machine. When she returned she saw that it appeared to be having trouble starting up. She did a forced quit and restarted. Still, the same thing happened again.
Nearly in tears, the Virtual Assistant called her code monkey to tell him of her troubles. “oh oh, I think we need to reinstall it” he said.
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Normally this is the part of the story where you read about the person being unable to meet deadlines, unable to communicate and unable to work AT ALL because they didn’t have a contingency plan for when things like this happen. Luckily I do. I simply jumped onto a PC, logged onto the network and other than the different operating system, it was like I was on my Mac. I had NO DOWNTIME!
Have you planned for contingencies?
Do you need help with your bookkeeping or administration?
Tilda Virtual Services partners with small business owners to provide efficient, cost-effective and reliable bookkeeping, administrative support, website design and hosting. Kylie and her team are here to assist you in building your business, freeing up your time and reducing your to-do list. Click here to find out more information or call us on 1300 991 306.



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What server arrangement do you have Kylie? I’m considering a Virtual Private Server for storing all our documents, making them accessible from anywhere…